I have had my property in Wodonga managed by Elite Property Management for over 5 years. My property was my former home, so I had a great deal of emotional attachment to it, as well as it being my single largest investment. It certainly was not just a rental proposition at any stage. I have to commend Tracy Chalwell on her professionalism and care of my property and indeed of my own needs as a homeowner and Landlord.
Tracy always knows how to listen and act on to my directions in terms of what is required and has a high level of respect for me as well as my tenants, a balance that not all Agents get right.
I am based in Melbourne, so the distance has always been problematic. Tracy understands this and provides me with photographs and regular honest feedback on the state and condition of my property. This gives me huge peace of mind. The contractors who have worked on the property have always been properly vetted and managed, the property has had substantial works conducted and I have always been satisfied with the outcomes.
Tracy from Elite Property Management has managed our multiple Albury and Wodonga properties for approximately two years. We have found her service fantastic. She will often work hard to solve a problem, including visiting the property, so we don't have to worry about it. She works hard to try and achieve the best rent for us, and gives personalised service. We would be happy to recommend her to any prospective landlord.
Elite Property Management have provided an excellent service over the years since we purchased our investment property. Tracy even helped us in evaluating potential properties as we do not live locally. She went to inspections for us and rejected many before finding one that ticked all the boxes. Since then the property has been very well managed and we are very happy with Elite Property Management's services. Thanks to you all.
We are active property investors with a portfolio of 22 properties. We have worked with close to a dozen different property management agencies’ and have found the majority to ‘over promise and under deliver’. Being active investors we want a property manager to be contactable, proactive, profit conscious and honest (i.e. ‘no bull’). We have no hesitation in endorsing Tracy Chalwell from Elite Property Management as one of the best property managers we have ever had. Tracy is hardworking (returns my many calls/emails promptly), is an honest communicator (tells me ‘as it is’, not just what I want to hear), and is reliable (actually does what she says she will do). I feel that Tracy manages our properties as if they were indeed her own.